Shipping & Returns

Shipping Policy

Thank you for shopping with us! We are committed to ensuring that your jewelry reaches you safely and in a timely manner. We use BlueDart or DTDC express to ship our products quickly.

Please review our shipping policy below:

Processing Time

All orders are processed and shipped within 24-48 hours.
Orders placed on weekends or holidays will be processed the next business day.
Once your order is processed, you will receive a confirmation email with tracking information.

Delivery Time

Standard delivery time: within 3 business days.
Express delivery time: 2 business days.

Note: Delivery times are estimated and may be delayed due to circumstances beyond our control (e.g., weather, carrier delays).

Order Tracking

Once your order is shipped, you will receive a tracking number via email, which you can use to track your package online.

Return Policy

We offer replacements or refunds for damaged items only. To initiate a return, please submit a request [here] within 3 days. Once approved, we’ll arrange a pickup within 5 business days.

Refunds: After we receive the returned product, we’ll provide you will store credit or replacement of same product. The same will be processed and credited in 2 business days.

International Shipping & Returns

Shipping:
We ship worldwide, ensuring your orders are securely packed and delivered on time. Please note:

Delivery Time

Standard delivery time: within 10 business days.

Import Duties & Taxes: All international shipments may incur import duties, taxes, and charges, which are not included in the item price or shipping cost. These charges are the customer's responsibility and must be paid upon delivery.
Delivery timelines may vary based on customs clearance and the destination country.

Non-Delivery of international orders:
In cases where delivery cannot be completed due to an incorrect address, unavailability, or refusal to accept the package, the item will be destroyed at the destination. Non-delivered items will not be returned or refunded.